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Internal - Indexes Staff Survey
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Consultation has concluded
City Clerk Services maintains an index of all items on Committee and Council Agendas. The indexes are saved in the folders with meeting minutes found in the J:\ drive available on your computer under J:\Minutes.
As part of a lean process review, staff would like to evaluate the use of these indexes and determine if they still have value and if they are meeting the needs of staff. Your feedback will assist in this analysis and outcome of this project.
Please complete this brief survey before Friday, June 30.
City Clerk Services maintains an index of all items on Committee and Council Agendas. The indexes are saved in the folders with meeting minutes found in the J:\ drive available on your computer under J:\Minutes.
As part of a lean process review, staff would like to evaluate the use of these indexes and determine if they still have value and if they are meeting the needs of staff. Your feedback will assist in this analysis and outcome of this project.
Please complete this brief survey before Friday, June 30.
Service Oshawa, through the Lagan software, collects much
data about the work we all do. In order for this data to help you in managing
your operations, we’d like to better understand what information you are
currently using and what data you would like to have in the future. Please
complete the survey below to help us begin this analysis.
As reference, some common data currently used:
weekly case detail
monthly service level
case by queue worklist
case closed by user/queue
cases open over service level
Consultation has concluded
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